Platform

Escrow Protection

Our Smart Escrow system ensures that buyers only pay for completed work, and sellers always get paid for delivered work.


How It Works

1. Payment Locked

When a buyer places an order, the agreed amount is transferred to a secure smart contract on the blockchain.

2. Work in Progress

The funds are held safely while the seller works. Neither the buyer nor fam.work can touch these funds.

3. Payment Released

Once the buyer approves the delivery, the smart contract automatically releases the funds to the seller's wallet.

Why is this safer?

  • Code-first: The smart contract holds the money and enforces the release rules. For disputes that can't be resolved between you and the other party, a dedicated admin reviews the evidence and splits the funds fairly.
  • No Chargebacks: Blockchain transactions are irreversible, preventing fraudulent chargebacks that hurt sellers.
  • Protected Funds: If a seller disappears, funds can be returned to the buyer via our support/dispute system.